*** Apologies in advance to the AT&T Service folks who have come out during storms to handle downed tree limbs etc. that have interrupted my service – you’ve all been professional & efficient ***
OK, I’m WAY behind on reporting my issues w/ my AT&T land line – but this last one just irked me so badly that I just couldn’t write anything without excessive profanities…..
So I’ve been paying for ATT indoor wire service for well past 30 years. Currently, that’s $6 per month. OK, in the spirit of the season feeling generous, & will call it $3 a month (a 50% Santa discount) – so that’s more than $1080 (to over $2160 by today’s price) which I’ve never used.
So I have a phone set in my house that records voice messages from the kitchen line, & rings elsewhere wirelessly. Except every time I pick up the line in the kitchen the line is dead. So what do I do? I call AT&T – hey, I have indoor service, right?
Now I need the kitchen connection because I have the answering machine set to ‘announce’, so I know when I have calls that need to be returned. Keep that in mind, or my anger won’t make any sense!
So Service dude shows up on a Saturday. He’s clearly crabby – guess he doesn’t want to be here – oh well! So he checks the lines & the one to the kitchen is fried. Here’s the conversation:
Him: Yeah, the line is broken
Me: OK, can we check it?
Him: I guess
So *I* lead him outside, & trace the line from the box along the house to where it comes inside. He uses his little detector, & figures out that the line is good until it comes inside the house.
So then there’s some more checking, and he figures out that the problem is *INSIDE*! Good news – **** I HAVE BEEN PAYING FOR INSIDE LINE SERVICE FOR OVER 30 YEARS ****
So here’s the conversation:
Me: So the lines are in the crawl space
He: The service only covers lines that are exposed inside the house, & visible along the walls
Me (thinking) – Who has all their lines hanging out on the walls????
Him: So I can’t do the work
Me (thinking): What theF***k???!!!!! who the heck has all the lines one the INSIDE of the walls!!!???
Him: But please don’t call the service center – they’ll think I wasn’t doing my job.
Me (thinking): They’ll THINK you haven;’t done your job???!!! You HAVEN’T done your job!!! Why tell me not to call if you’ve done what you are supposed to????”.
Now I need to move my phones to the bedroom (where there is service), & I have to disable the stupid call announce, because I don’t answer calls if I’m asleep & the stupid voice will say YOU HAVE A CALL all night otherwise. Now I keep missing calls & folks are getting annoyed….